1. General

These Terms & Conditions apply to all bookings made with ProPet Training.
By booking a course, you agree to these terms in full.

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2. Course Bookings

   •    A place is only secured once full payment has been received.
   •    You will receive confirmation by email once your booking is accepted.
   •    Course information, location and requirements will be provided before your training date.

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3. Payments

   •    All payments must be made in full at the time of booking unless otherwise agreed in writing.
   •    Payments are non-transferable unless stated under the Cancellation section below.

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4. Cancellations & Refunds

4.1 Cancellations by the student
   •    More than 14 days before the course: you may transfer to another date (subject to availability).
   •    Less than 14 days before the course: no refunds or transfers, as your place cannot be re-filled at short notice.
   •    Non-attendance on the day forfeits the booking with no refund.

4.2 Cancellations by the trainer
   •    If a course must be cancelled due to illness, emergencies or circumstances beyond control, an alternative date will be offered.
   •    No compensation is provided for travel, accommodation or loss of income.

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5. Course Requirements

Students must:
   •    be over 18 years old
   •    be physically capable of handling animals safely
   •    follow all safety instructions
   •    behave respectfully and professionally throughout the course

Failure to comply may result in removal from the training with no refund.

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6. Microchipping Course Disclaimer

   •    Students are taught correct technique and legal requirements.
   •    It is your responsibility to ensure you comply with all current UK legislation after the course.
   •    You must follow database and implantation rules correctly.
   •    Certification is awarded upon successful completion of the course and demonstration of competence.

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7. Ultrasound Course Disclaimer

   •    This course teaches pregnancy confirmation only.
   •    It does not qualify you to diagnose health conditions, abnormalities or medical issues.
   •    Students must never give medical advice or scan for conditions outside of pregnancy without veterinary involvement.

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8. Whelping & Neonatal Course Disclaimer

   •    Advice provided is based on best practice and experience.
   •    Students are responsible for seeking veterinary guidance where appropriate.
   •    The course does not replace professional veterinary care.

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9. Liability

   •    All practical work with live animals is undertaken at your own risk.
   •    ProPet Training accepts no liability for injuries, loss, damages, costs or claims
arising from misuse of techniques taught.
   •    You are responsible for your own insurance if required.

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10. Certification

Certificates are issued only when:
   •    the full course has been completed,
   •    the student has demonstrated safe and competent technique,
   •    and the trainer is satisfied with the student’s understanding.

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11. Privacy

We collect only the information required to process your booking and issue certification.
Your details are never shared with third parties.

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12. Intellectual Property

All course materials, presentations, handouts, diagrams and written content remain the property of ProPet Training.

You may not copy, share or distribute them in any form.

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13. Changes to Courses

We reserve the right to update course content, timings or locations when necessary.

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14. Contact

For any questions, please contact:
propet@myyahoo.com

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