Privacy Policy
Last updated: January 2026
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ProPet® Training is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or book our training courses.
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1. Who We Are
ProPet® Training provides professional animal-related training courses.
For the purposes of data protection law, ProPet® Training is the “data controller” of any personal information you provide.
Contact email: Info@propettraining.co.uk
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2. Information We Collect
We may collect and process the following personal information:
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Full name
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Email address
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Phone number
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Billing and payment information
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Course booking details
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Certification and training records
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Any information you provide when contacting us
We do not collect unnecessary personal data.
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3. How We Use Your Information
We use your information only where necessary and for legitimate business purposes, including to:
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Process course bookings and payments
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Communicate important course information
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Issue certificates and maintain training records
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Respond to enquiries
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Comply with legal and regulatory obligations
We will never use your data for purposes you would not reasonably expect.
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4. Lawful Basis for Processing
Under UK GDPR, we process your personal data on the following lawful bases:
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Contractual necessity – to deliver the training services you have booked
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Legal obligation – to meet regulatory or legal requirements
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Legitimate interests – for administration and record-keeping
5. Data Sharing
Your personal information is never sold or shared with third parties for marketing purposes.
We may share limited information only where necessary, such as:
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With payment processors to complete transactions
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Where required by law or regulatory authorities
All third parties are required to handle your data securely and lawfully.
6. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.
Your data is stored securely and accessed only by authorised persons.
7. Data Retention
We retain personal information only for as long as necessary to:
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Provide training and certification
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Maintain required records
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Meet legal or regulatory obligations
When no longer required, your data is securely deleted or anonymised.
8. Your Rights
Under UK data protection law, you have the right to:
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Access the personal data we hold about you
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Request correction of inaccurate or incomplete data
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Request deletion of your data (where legally permitted)
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Object to or restrict processing of your data
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Request a copy of your data in a portable format
To exercise your rights, please contact us at propet@myyahoo.com.
9. Cookies
Our website may use basic cookies to ensure it functions correctly.
We do not use cookies for intrusive tracking or advertising purposes.
You can control or disable cookies through your browser settings.
10. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
ProPet® Training